Getting Started

7 articles in this category

How to set up your first Source

Welcome to UpTracker 2.0 When you are logging into UpTracker for the first time, you will see the empty state. You can either click Create Source to get started or Learn More where you will be redirected to this page now.  If you ar...

What is Partial Fulfillment?

After your customer makes an order, you need to ship it. This process is referred to in Shopify as order fulfillment. Partial Fulfillment is when you are trying to deliver a part of the customer's order.  For example, A customer ordere...

Stop Receiving the Low Credit Notification Email

How to stop receiving the Low Credit Notification email? Just simply disable the schedule on your source. That would be all.   

What does these Errors mean?

Whenever the process failed, you will see these errors. But what do they mean?  Let's find out: 1. No data retrieved from source. The source that you are trying to connect does not have any file that can be processed by UpTracker. P...

Why Queuing take so long?

The Queuing duration is determined by the number of process running in the background. You might notice sometimes your process run within minutes while sometimes it will take an hour. This is because there are many other users are in the queuin...

Set up first Source for Ecwid

Welcome to UpTracker When you are logging into UpTracker for the first time, you will see the empty state. You can either click Create Source to get started or Learn More where you will be redirected to this page now.  If you are logging into...

Setting up UpTracker in BigCommerce

To install UpTracker in BigCommerce store, you will need to provide the Store API. To generate store API Credentials, log into the store, then: Navigate to Advanced Settings > API Accounts > Create API Account. Give the account a name (Up...